How to get help at 247live.com

FAQ: Feeds 247Live.com
Version 1.0
02/26/2002

Contents:
1. browser problems
2. login problems
3. 1on1's

Section 1:

1.1 Why can't I view the feeds from the AOL Browser sometimes?
The AOL browser doesn't really connect up to the feeds servers as a reguler browser. It instead tunnels through AOL's network. Sometimes, the AOL proxy servers cache the feeds, which prevents them from working properly.

1.2 How do I view the feeds from the AOL Browser?
This is a known problem with the AOL Browser. We've done all we can to make the problem disappear, but it still occours from time to time. Your best bet is to use IExplorer or Netscape.

1.3 My browser is stuck on 'initilizing Video' how do I fix this?
If you are using the AOL Browser, try using IExplorer or Netscape. If you are already using these, hit refresh.

1.4 The Video is to large for my screen!
You should view the site with a resolution of at least 800x600.

1.5 The model isn't moving anymore! How do I fix this?
Hit refresh on the screen.

Section 2:

2.1 Why can't I log in?
This is most commonly caused by people not enabling cookies. Please enable cookies on your browser.

Section 3:

3.1 How do I go to 1on1's?
Click on the Models picture or click on "1 on 1"

3.2 How much do 1on1's cost?
1 on 1's cost $5.99 a minute. Duo Shows cost $11.99 a minute.

3.3 Do all models do a duo show in 1on1's?
No, not all models do duo shows. You can ask if they do a duo show in a 1 on 1 however.

3.4 Do the models use toys?
Some do, some don't! Ask them and find out!

3.5 I wanted to view a model but the screen says 'Video Server In use' what does this mean?
It means that someone else is in a 1 on 1 with that model. You can do a peep show to see her, and wait for her to become available and then go into a 1 on 1 with her!