1.1) Why don't I see FREE Video or Chat?

Make sure you really are connected to the Internet. (no joke this happens) You can still see the web page through your saved (cached) copy of the page but if you are not connected video because it can not be cached will not show up.

If you are using AOL, try minimizing this, and logging on through Internet explorer.
(see section 1.2 and 1.3)

Clear you cache. In your menu bar where you have file, edit, view, favorites, tools, and help. Click on tools Scroll down to Internet options and click on that. In this window, if you look about halfway down, you should see a section that says "temporary Internet files" In this section you should see three buttons. 'Delete cookies, delete files'. And settings. Click on delete files and follow the instructions from there. Reboot your computer.

If your Browser does not have JAVA or your java has become damaged you may need to update or install java. Click on the 'Java Get It Now' Icon below to install java. It is FREE and because millions of web pages use java it is a MUST in order to get the fullest experience out of the internet.

I get Free Video but I am not getting Video in 1 on 1 what is wrong?
See section 1.7

If none of these work please call our customer support (toll free) 866-745-2719

1.2) Why can't I view the feeds from the AOL Browser sometimes?
The AOL browser doesn't really connect up to the feeds servers as a reguler browser. It instead tunnels through AOL's network. Sometimes, the AOL proxy servers cache the feeds, which prevent them from working properly.

1.3) How do I view the feeds from the AOL Browser?
This is a known problem with the AOL Browser. We've done all we can to make the problem disappear, but it still occurs from time to time. Your best bet is to use IExplorer or Netscape.

1.4) My browser is stuck on 'initializing Video' how do I fix this?
if you are using the AOL Browser, try using IExplorer or Netscape. If you are already using these, hit refresh.

1.5) The Video is to large for my screen!
You should view the site with a resolution of at least 800x600.

1.6) The model isn't moving anymore! How do I fix this?
Hit refresh on the screen.

1.7) I get free video but when I go into a 1 On 1 I Get 'Please Login' or some other picture?
Check your date and time Your computers date and time must accurate within an few hours in order to get video To do this hold your mouse arrow over your clock, this should be in the lower right hand corner and, click on it with "right" mouse button. Now click on "ADJUST DATE/TIME" and make sure that your "date" and time are set correctly. Then click on apply.

Section 2: Login Problems

2.1) Why can't I log in?
This is most commonly caused by people not enabling cookies. Please enable cookies on your browser.

Section 3: 1-on-1 Session Problems

3.1) How do I go to 1on1's?
Click on the Models picture or click on "1 on 1"

3.2) How much do 1on1's cost?
1 on 1's cost $5.99 a minute. Duo Shows cost $11.99 a minute.

3.3) Do all models do a duo show in 1on1's?
No, not all models do duo shows. You can ask if they do a duo show in a 1 on 1 however.

3.4) Do the models use toys?
Some do, some don't! Ask them and find out!

3.5) I wanted to view a model but the screen says 'Video Server In use' what does this mean?
It means that someone else is in a 1 on 1 with that model. You can do a peep show to see her, and wait for her to become available and then go into a 1 on 1 with her!

3.6) I'm not getting Video in 1-on-1 what is wrong?
See section 1.7