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» CUSTOMER SUPPORT

We here at GMachines have plenty of experience in troubleshooting even the most mind boggling system error/malfunction. If, for whatever reason, your system is not working at a level of extreme proficiency, please give us a call at our toll free number:

(877)677-7383 One of our technicians will be more than happy to assist you. You can also send us a fax at (616)349-7360.

support@gmachines.com is another means in which, you the customer, can reach us.

ATTENTION: Please do not update any drivers on your system nor do any Operating System updates until you have made the necessary backups of any and all important files. GMachines will not be held responsible for any lost data as a result of you, the customer, updating your system. If you have questions about updating your system with a new driver, please give us a call. Most of the time, installing a new driver simply entails double clicking a downloaded file and rebooting your system. It is that easy.

» LATEST DRIVERS & SYSTEM UPDATES

Here you will find information pertaining to OS updates and Driver updates. Normally, with an update to an OS you get updated or added features, increased stability, or simply better functionality. It is always a good idea to keep your OS up to date. For instance, when Microsoft releases a new version of DirectX, it is normally good to upgrade to this because of the fact that newer games generally require certain added features of that particular DirectX version.

It is our duty, here at GMachines, to inform you, the customer, of updates and whether or not there are any tangible benefits from proceeding with that update. Furthermore, with regards to Driver updates, the most popular being Video card driver updates, it is always a good idea to upgrade your driver to a more current provision. There normally is a benefit from doing so as it usually adds features, better stability, and an increase in performance. Sometimes, this increase in performance can be such a nice addition; it is almost like upgrading a current component within your system.

The intention here is to provide a service which gives the GMachines customer a way to make sure their system is always up to par. GMachines wants to always make sure that the customer has their system in current driver status form.


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